Robin Haley Jewelry ships to anywhere in the U.S. & Canada. All items are handmade to purchase.
Shipping & Returns
For fashion items, please allow a week turnaround time for your item to be completed, and for fine items please allow 4 weeks. All items are handmade to order especially for you. Once your item is completed, it will ship within 24 hours of the next business day. You will receive an email with a tracking code once your item has shipped.
We currently offer a flat rate ground shipping. As of now, RHJ does not offer International shipping. If you'd like if overnighted, please let us know right away via email. However, our business hours are Monday-Thursday, 9am-4pm Central Time. If your order is placed after 4pm on Thursday, please know it will not be received until Monday morning.
Thank you for shopping with us!
Returns & Exchanges
All items are handmade to purchase, so monetary returns are currently NOT accepted. However, you may return an item to exchange it for another piece of equal or lesser value within 10 days of your original purchase. All custom and bridal pieces are non-refundable and non-returnable.
We pride ourselves on quality work, however, if your item has a manufacturing defect, we're happy to take care of that for you. Please be sure to contact us at firstname.lastname@example.org prior to shipping it to let us know the details.
For any other questions or concerns, please email us at email@example.com.
Address all exchanges and repairs to:
2817 West End Ave.
Nashville, TN 37209