Contact Us

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Shipping & Returns

Shipping & Returns

 

Shipping Information

Please allow a week turnaround time for your item to be completed, as all items are handmade to order. Once your item is completed, it will be shipped within 24 hours of the next business day. Tracking codes are emailed upon request. 

We currently offer FREE shipping for 2nd Day Shipping to the Continental US. As of now, RHJ does not offer shipping Internationally. 

Thank you for shopping with us! 

 

Returns & Exchanges

All items are handmade to purchase, so monetary returns cannot be accepted. However, you may return an item to exchange it for another piece of equal or lesser value within 10 days of your original purchase. All custom and bridal pieces are non-refundable and non-returnable.

We pride ourselves on quality work, however, if your item has a manufacturing defect, we're happy to take care of that for you. Please be sure to contact us at contact@robinhaleyjewelry.com prior to shipping to let us know the details. 

For any other questions or concerns, please email us at contact@robinhaleyjewelry.com. 

Address all returns/exchanges and repairs to:

Robin Haley

2817 West End Ave. 

#126-444

Nashville, TN 37209